Since 1988, Floris has been creating thoughtful, beautiful flowers for life’s big moments, the quiet ones, and everything in between.
Woman owned and led by a mother and daughter team, Floris is built on experience, care, and consistency. We believe how you work matters just as much as what you create. Relationships come first, with our customers, our community, and the people behind the scenes who make the beauty happen.
We focus on what we do best. Exceptional seasonal blooms, real plants, and high end silk florals, all carefully curated and designed with intention. No mass market buckets. No unnecessary add ons. Just beautiful flowers, done properly.
With two generations of industry experience, we understand flowers beyond how they look in the moment. We think about seasonality, longevity, and how each piece will live in a space. That knowledge shows up in the quality and consistency of our work.
We’re rooted in Toronto and committed to supporting local farms, Canadian growers, and small businesses whenever possible.
We’ve also chosen to stay brick and mortar on purpose. Flowers are personal, and we believe there’s real value in having real people here to guide you through life’s moments.
Thoughtful design. Reliable service. A human approach.
We’re glad you’re here.
Shipping
What are your delivery times?
Same Day Delivery is available before 11AM for all areas.
For Same Day Delivery orders placed after 11AM, please call us at (416) 222-8080 and we will do our best to facilitate your order.
Residential: delivered between 11am-6:30pm
Business deliveries: 1pm-5pm
Funeral Homes: We make every effort to deliver at least 2 hours prior to Visitation/Service.
Specific Time Delivery:Our couriers plan their delivery routes based on efficiency and environmental friendliness. Therefore they are unable to guarantee specific times for deliveries. If you require a delivery before/after a certain time, please reach out to us and we will see if we can help! Additional fee may apply.
How much will shipping cost?
$20
Local, Concord, East York, Etobicoke, North York, Toronto & Downtown, , Midtown, Mississauga
$25
Maple, Richmond Hill, Scarborough, Thornhill, , Willowdale, Woodbridge, Vaughan
$35
Ajax, Aurora, Ballantrae, Bolton, Bowmanville, Brampton, Brooklin, Burlington, Claremont, Courtice, Gormley, Hamilton,
Kettleby, King City, Kleinberg, Milton, Newmarket, Nobleton, Oakridges, Oakville, Oshawa, Pickering, Stouffville, Unionville, Uxbridge, Whitby
What happens if my recipient is not home?
Delivery to Homes: If the recipient is not home, we will leave the package at the front/side/back door pending there is a safe location and the weather is appropriate (we do not leave anything if the temperature is -0C or +26C). Alternatively, we might leave the flowers with a close neighbour. We will then notify the recipient via call/text where the package has been left.
Delivery to Buildings: Recipient will be called to come downstairs and meet at front desk/lobby. If the recipient is unable to cannot come down due to accessibility/health conditions, we will make an exception and bring the delivery to their door.
If a security person or concierge is obligated to receive the flowers on the recipients behalf, we cannot accept responsibility for the flowers from this point on, as the security person/concierge assumes that responsibility.
Delivery to Businesses: Should the recipient not be available or is not there, we will leave the flowers with a co-worker or colleague who can guarantee that the flowers will find their way to the recipient safely.
Re-Delivery: If it’s not safe to leave outside, we will contact the recipient and reattempt the delivery later that day, or the next day. An additional charge will apply for a reattempt on a different day.
Timed Deliveries
Subject to time, location, and volume of florals - please give us a call to inquire.
Incorrect Address
If the recipient's address is incorrect and delivery was attempted to the address, there is a $15 address correction fee. Floris Flower Co is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Holidays & Weekends
Holidays: During major holidays such as Valentine's Day, Mother's Day, etc, we operate extended hours and delivery times are 7am-8pm.
Weekend Delivery Policy: If we are unable to arrange for delivery on Sunday and time permits we will setup for delivery on Saturday, including Birthday and Anniversaries. Can’t go wrong with getting a jump start on the celebrations!
My Order
How can I cancel my order?
Cancellation requests must be submitted to us by emailinfo@floris.caOrders for pickup and delivery must be cancelled at least 36 hours prior to the day of scheduled pickup and delivery date. An store credit will be issued for your use towards your next order.
If you need to cancel an order that is scheduled to be delivered within 36 hours of when you contact us, you can request an address change in order to have your order delivered to another recipient or location.
Unfortunately no refunds will be available for orders scheduled to be delivered within 36 hours of when you reach out to cancel, as the flowers required will have already been purchased and the arrangement may already have been designed.
What if I my flowers perish within 48 hours
We are committed to providing you with the best quality and design, but due to the delicate nature of plants and flowers and the possibility of unforeseen circumstances, we offer store credit or replacements only.
We guarantee our flowers to thrive for 48 hours after flowers have been received, if following the instructions on the care card. Given that flowers are perishable, some individual stems will outlast others, which is normal.
For cut flowers and fresh flower arrangements, we offer partial refunds for the value of the affected stems or replacement of the affected stems and not the entire bouquet, may be issued. Please send an email to info@floris.ca with a description of the issue and a photo within 48 hours of receiving your order.
For orchids, green plants and succulents we offer store credit or replacements if an issue arises within 14 days of receiving your order. Please send an email to info@floris.ca with a description of the issue and a photo for us to consider your request.
What if my flowers arrived damaged?
For damaged product, a photo must be sent to info@floris.ca shortly after delivery has been successful (within 8 hours of the arrival) for credit requests or exchanges.
Refunds are only issued in the form of an in-store credit to the customer for use towards future orders.
Care Instructions
Packaging
All arrangements are lovingly encased in water and wrapped in signature paper & cellophane - designed for safe transport.
Flower Care - Handtied Arrangement
HANDTIED BOUQUET
1. Fill a clean vase 2 / 3 full with room temp water, add a
sprinkle of the provided flower food.
2. Your bouquet is lovingly encased in hydration, ensuring
its freshness
Gently remove packaging & keep it tied to maintain its
design.
(all packaging is recyclable)
3. Stems are pre-trimmed for your convenience and ready for
your vase.
4. Check water daily to ensure stems are submerged. Top up
as needed.
Refresh with room temp water & recut stems every 2 - 3
days.
5. Always keep flowers in a cool area, away from direct
sunlight and heat. (vents, stove, etc)
6. Some flowers bloom faster than others & vary in
lasting power. Remove withered stems to keep the others blooming bright.
Flower Care - Vase Arrangement
LOVING YOUR VASE ARRANGEMENT
1. Carefully remove the floral arrangement from the
packaging by the base of the vase, ensuring all blooms remain untouched.
(all packaging is recyclable)
2. Top up with room temp water if the water line is below 2
/ 3 from the top.
Refresh water & recut stems
every 2 - 3 days.
3. Place a dry cloth under the vase to protect the table
from condensation.
4. Always keep flowers in a cool area, away from direct
sunlight and overhead heating.
5. Different varieties have varying lifespans, remove
withered stems to maintain vibrant blooms.
With certain varieties, shedding is a natural occurance.
HOT TIP:
Mist hydrangeas petals daily as they can be fickle, recut
often.
Orchid Care
Orchids love bright, indirect sunlight away from drafts or
heat sources.
Here is a 7-10 day ritual:
* Mini: 1 oz (or 1 ice cube) per plant.
* Full size: 2 oz (or 2 ice cubes) per plant.
If you have a grouping of orchids,
please ensure you water each plant within the container.
After all blooms perish, cut the stem back to the base and
continue care for regrowth.
New flowers may take 6+ months and don’t always re-bloom.
Allow plants to dry between waterings.
Sitting water can lead to rotting.
Orchid Encore
When your blooms have faded, bring it back for an effortless
refresh!
We will replant it with our signature orchids
at a 40% discount off the original price.
Keep your space flourishing effortlessly all year!
(pick up and delivery services available)
House Plant Care
Most houseplants prefer bright, indirect light, usually found within 6 feet of a window.
Feed plants with a balanced fertilizer during the active growing season (spring and summer). Reduce or stop feeding during winter.
Regularly remove yellow or dead leaves to encourage new growth and prevent disease.
Signs of Trouble:
- Wilted/Dry Soil: Indicates underwatering.
- Yellow Leaves/Soft Stems: Suggests overwatering.
- Slow Growth/Pale Leaves: Requires more light or fertilizer.
Common Mistakes:
Overwatering: Can cause root rot.
Low Light: Results in weak growth.
Pests: Regularly check leaves for bugs.
Keep temps between 65–85°F (18–29°C). Avoid direct heat or A/C. For tropical plants, boost humidity with weekly misting or a humidifier closeby.
Check soil with your finger;
if the top layer is dry, water. Allow plants to dry out between waterings.
Succulent Care
LIGHT
6+ hours of bright, indirect sunlight daily. Too much direct sun can scorch them, while too little causes weakness.
Watering
Use the "soak and dry" method: soak water thoroughly, then let soil dry out fully before watering again.
Temperature & Humidity
Keep between 65–85°F (18–29°C)
They prefer dry air.
What to avoid
-Overwatering: Can cause root rot and yellow / soft leaves
-Low Light: Leads to weak growth.
-Pests: Check leaves regularly for bugs.
Seasonal Care
Spring/Summer: Growing season- water more often
Fall/Winter: Resting period-
water less often
Maintenance
Gently remove dead leaves at the base to keep her healthy.
Regularly remove yellow or dead leaves to encourage new growth and prevent disease.
